Formal Receipt

We provide all passengers with formal receipts for both domestic and international train travel.

Receipts are issued separately for domestic services and separately for international services.

Types of receipt

1.) If the customer purchased a ticket for the train:

A formal receipt (certificate K-24) for a ticket purchased is issued by the ticket counter at the request of the passenger when purchasing tickets, rail cards or sales forms, and can be obtained free of charge.

2.) If the customer did not purchase a ticket for the train:

A formal receipt (certificate K-24a) on a given route, , which is issued by the ticket counter at the request of the passenger, if the customer pays with cash or credit card, or with a purchase order. The price for the receipt certification is 5 euros.

A formal receipt for more than one route (certificate K-24b) can be issued on request of the passenger by the Prodajno-informacijski centri –sales information centre (PIC Celje, PIC Koper, PIC Ljubljana and PIC Maribor) and Infocentres (Ljubljana and Maribor), if the passenger pays with cash or by credit/debit card, or with a purchase order. The price of the receipt for the first route is 5 euros, and 3 euros for each subsequent route.

If the customer orders a formal receipt, K-24a or K-24b with a purchase order or if there is no possibility of acquiring a receipt - K-24b at the railway station, then send a written request to the following address:

Revenue control for passenger rail traffic
Refunds section
Kolodvorska 11

1506 Ljubljana