People with limited mobility

Trains with carriages specially designed for wheelchair bound passengers are identified in the timetables. Persons accompanying passengers in wheelchairs travel free of charge.

We are always doing our best to meet customers' requirements.

On domestic services

In long-distance and inter-urban traffic, the transportation of persons in wheelchairs is possible on ICS trains (Inter City Slovenia), although a compulsory seat reservation still applies. For travel on ICS trains, payment of full ICS supplement is required. Transportation of persons in wheelchairs is also possible on the majority of Euro City (EC) trains as well as on board some InterCity trains. Trains with carriages specially designed for wheelchair bound passengers are identified in the timetables.

In local traffic, the transportation of passengers in wheelchairs is possible with motorised lifting seats (Siemens/Desiro). These are available on the routes: Ljubljana-Maribor, Ljubljana-Dobova, Ljubljana-Jesenice and Ljubljana-Sežana.

Persons accompanying passengers in wheelchairs travel free of charge. Free tickets can be obtained at sales outlets.

Railway stations in Ljubljana, Celje and Maribor are equipped with appropriate elevators. Access to platforms is possible with the assistance of the railway staff.

On international services

The transport of passengers in wheelchairs in international rail traffic is possible on board Euro City (EC) trains with carriages designed for wheelchairs. These trains are identified in the timetables.

On rail routes abroad, a special supplement to the TCV tariff rate applies for the carriage of passengers with limited mobility and their escorts.

Blind persons with an appropriate ID card and people in wheelchairs who hold a national disability badge (or certificate) pay a fare with a general reduction for a specific trip. Escorts travel free of charge in 1st or 2nd Class.

Prior to the journey, we recommend passengers to confirm the conditions of carriage and available access for passengers with limited mobility.

Major international railway stations abroad are normally equipped with elevators and appropriate facilities for travellers with limited mobility. On some trains, there are also special compartments for disabled passengers.

Ljubljana railway station is equipped with appropriate elevators. Access to platforms is possible with the assistance of the railway staff.

We will take all efforts within our means to arrange you as much comfortable and agreeable journey as possible. Please let us know of your intention to travel at least 48 hours before travel:

tel.: +386 0 291 33 91, on working days from 8:00 to 16:00

In case you do not inform us about your intended travel in time, we will be able to assist you only within the context of current situation.

 

Detailed explanations and information can be obtained at:

• Sales outlets and ticket counters

• Slovenian Railways Call Centre: +386 1 291 33 91

• E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.