Formal receipt

Formal receipts are provided to all passengers for both domestic and international train travel. 

 

We provide all passengers with formal receipts for both domestic and international train travel. Receipts are issued separately for domestic services and international services.

 

Types of receipt

1.) If the customer purchases a train ticket:

A formal receipt (K-24 certificate) for a purchased ticket is issued by the ticket counter at the request of the customer when purchasing a ticket, rail card or sales form. The formal receipt is issued free of charge.

2.) If the customer does not purchase a train ticket:

A formal receipt (K-24a certificate) for a given route is issued on request by the ticket counter if the customer pays with cash or credit/debit card, or by Revenue control for passenger rail traffic if the customer pays with a purchase order. The price for the receipt certification is 5.00 EUR.

A formal receipt for more than one route (K-24b certificate) can be issued on request by a sales information centre (Prodajno-informacijski center – PIC Celje, PIC Koper, PIC Ljubljana and PIC Maribor) and Infocentre (Ljubljana and Maribor), if the customer pays with cash or credit/debit card, or by Revenue control for passenger rail traffic if the customer pays with a purchase order. The price of the receipt for the first route is 5.00 EUR, and 3.00 EUR for each subsequent route.

If the customer orders a formal receipt K-24a or K-24b with a purchase order or if there is no possibility of acquiring a receipt K-24b at the railway station, a written request should be sent to the following address:

SŽ-Potniški promet, d.o.o.

Kolodvorska 11

1000 Ljubljana